AVALON DENTAL SPA
Carroll is the first person that you’re likely to meet when you arrive at Avalon Dental Spa. She’s Dr. Rick’s wife and teammate. with her very caring nature, Carroll will put you at ease right away. What she loves the most is getting to know you and helping your entire family feel welcome and relaxed.
This belongs in the description of the spa – Carroll is super-proud of what the entire Robertson family have created at Avalon Dental Spa. Their mission is to change the way you view a visit to the dentist. The Robertsons have built a beautiful and tranquil office that so many of our guests call “relaxing”. From the aroma of candles to the peaceful water fountain to the warm blankets and the truly gentle staff, you will know right away that this place is different.
Their 3 sons, Woody, Ben and AJ., have had a huge part in the design Avalon’s stunning surroundings. Carroll counts her husband, Rick, as her fourth “son”, whom she never really wants to “grow up”!! Originally a teacher, she says, “I am still a first grade teacher at heart, so I keep all the cookies on the bottom shelf!” , where you will always be able to reach her surprising warmth and comfort.
Carroll is involved in her community. Active in her church, she has taught Sunday School, a Girls’ Bible Study, VBS and Children’s Church and she loves to sing in the choir. One of her favorite places to be is in the Jail Ministry of Gideons International where she and Dr. Rick have served for the last 37years. She has fun working with the Chamber of Commerce, and SOMA (Streets of Monticello Association) Design Committee, designing and watering flower pots, decorating the downtown and working on upcoming projects including restoring buildings and open areas. She is a member of Tri Kappa where she helps to raise funds to support charity, education, and culture in White County and also, Riley Children’s Hospital in Indianapolis.
Carroll is a proud “Grammie” and the couple frequent San Antonio where they enjoy precious visits with Callie, the sweetest little princess in the world.
Carroll invites you to come for a tour and to meet everyone at Avalon Dental Spa. You will see for yourself how the warm feelings begin at the front door and continue throughout your visit.
Sydney has been a dental assistant at AVALON Dental Spa for 9 years. “I love it!” she says. “It’s the best career choice I ever made!” Sydney is Dr. Rick’s RIGHT ARM helping him treat patients, doing lab work, and ordering supplies. She is also cross-trained to handle the front desk. She is a “JILL of all trades,” making things happen as she helps plan activities for AVALON’s community involvement, including the IU Health White Memorial Children’s Health Fair, Monticello Bridal Fair, and A Ladies’ Morning at the Spa—Pampered, Pink, and Pretty!
She loves Avalon because of the caring nature of everyone on staff. “We are a different style of dentistry, within a home-like setting. You walk in to a living room with warm colors, and find a fountain and spa amenities. And everyone on staff has patient care as their top priority.” Sydney is a local girl who grew up in Monticello. She’s been married for seventeen years and is the proud mom of 16-year-old Ben. Sydney is an advisor of the local Boy Scout Troop, where she works with a group of nine 12-year-old boys. She loves to go camping and spend time with her family.
Vickie has been a dental hygienist at Avalon for 2 ½ years. She came to us via a big career change – she went back to school when she was 50 and began her five-and-a -half -year trek, first earning a business degree! But, then Carroll Robertson (Dr. Rick’s wife) told her, “I see something special in you…” Vickie did some research, then went to dental school, and loved it! She says, “It was a challenge for me, but at my first clinical I knew I’d made the right choice.” Today Vickie says, “I love my job!” She loves working with people and making them feel better about themselves. She wants to get to know people and if they’re nervous, she’s going to talk with them, ask questions, and put them at ease through their whole experience at Avalon. “The littlest things make the biggest difference,” she says. She prides herself in her gentleness and on the fact that she likes to make the kids laugh!
Vickie has seen people change completely – from coming in anxious to completely at ease. We know her empathy and compassion has a lot to do with those transformations! Vickie has taught a group of ladies scrap-booking for the last 18 years. She’s taken them on weekend jaunts to make crafts, Christmas cards, crafts and just have fun! She also enjoys camping with her 4 children and 12 grandchildren, gardening, and spending time with her husband, Ed.
Jessica has been a Dental Hygienist at Avalon Dental Spa for 10 years. She notes that the practice stays on the leading edge technologically, but the thing that sets Avalon Dental Spa apart is the serene and calm atmosphere of the practice. She even calls her treatment room “my oasis.” Jessica strives to create a relaxed and peaceful experience for all her patients, adults and children. “I treat my patients as I would want my own family to be treated. When you’re in my chair, I will do my very best to make you feel comfortable and relaxed while I help you reach an optimal level of oral health.”
When Jessica is with children she gets on their level, making their dental experience fun, exciting and hands-on. She wants to be sure they know being at the dentist can be great! Jessica has a long commute to the office but she says it is totally worth it. She loves spending time with her husband of 20 years and her two wonderful boys. Her active Cocker Spaniel Winston keeps them all entertained! Jessica loves to walk at the park and relax at home with a good movie. She LOVES her church, where she teaches the women’s Sunday School class.
You will meet Susie at the front desk where she is busy greeting everyone as an old friend, all while handling phones, billing and insurance. Susie has been at Avalon Dental Spa for over 30 years, so she knows nearly everybody who comes through the door. She has a tenacious memory and will be the first one to ask after your family or to pick up on a conversation from your last visit. Before long, she will know you too, and consider you a friend.
“I love the people,” she says. “We’re just like family here.” Susie is married with 4 children, 15 grandchildren and 5 great-grandchildren (with a couple more on the way!) Susie is busy in her church and with all her grandchildren and great grandchildren. She is a local girl who grew up on a farm in rural Carroll County. Susie says her goal is to “make you feel welcome, wanted and comfortable.” When you call our office, you’ll probably be able to hear Susie’s warm welcome even over the phone!
Our newest member of the Avalon team is Mickayla Miller. She was born and raised here in White County along with her older siblings of two brothers and two sisters who have blessed her with four nieces and one nephew. She currently is living on a farm outside of Brookston, IN. Also, she is a proud “pawrent” to a 3 year old Boxer named Portia. She tends to take up most of her time along with hobbies including spending time with my family and friends, painting, and doing anything outdoors.
While attending Tri-County Middle Senior High School, Mickayla began to have an interest in the dental field when making a lot of trips to the orthodontist. She graduated high school in 2015 and enrolled later that year in a Dental Assisting program at Dental Careers Foundation. She graduated in 2016 and was then able to obtain her Dental Radiology License. After working in an office for a year, she went back to school to become an Expanded Functions Dental Assistant and was able to graduate from Dental Training by Lynn in 2017 with my EFDA certification.
From April 2016 to May 2018 I worked for a pediatric dental corporation as a hygiene/operatory assistant meaning it was a very fast pace!! After working several hours, 6 days a week, it started to be emotionally difficult as she was not able to build relationships with the patients in such a busy environment. She pushed through for as long as she could, but made the decision to come to Avalon in May 2018, being “the best decision I have made.” At Avalon, I am able to take the time to really get to know each of the patients. When you come to Avalon, as a patient or a staff member, it is like joining another family. Everyone is very welcoming and I could not feel more blessed to be a part of such a wonderful office.